Anyone living or generating income in the United States needs to file documents and forms with the IRS. Although most processes are handled without any problems, sometimes unexpected things may happen, and you may want to get in touch with someone at the IRS.
However, to relieve the workload on the line, the IRS also benefits from Voice Bot technology. Reaching a real person to discuss your issue on the line can be quite challenging from time to time. Needless to say, it is one of the most frustrating things about the IRS.
If you are having problems talking to an agent on the line, then this guide is for you! Below, you can find all the details you may want to know about talking to a real person at the IRS.
How to Speak to an IRS Agent
If you want to speak to an IRS agent on the line, then you need to follow certain procedures to achieve your goal. In this part, we are going to share one of the working methods for speaking to the IRS agent. However, it is also worth noting that the IRS constantly updates its systems, and there may be slight differences.
On the other hand, you can easily figure out how to reach the IRS agent once you get the following steps. Before we start, we would like to note that you will not have to wait many minutes on the line to reach a real agent when you call the IRS early in the morning.
- Dial 1-800-829-1040 to call the IRS. Please note that you can only reach an IRS agent when you call the IRS between 7 a.m. and 7 p.m. on weekdays.
- After choosing your preferred language, you need to press 2 for the Personal Income Tax option.
- From here, you need to pick the Form, Tax History, or Payment option, which means you need to press 1.
- You need to press 3 and then 2, and you will be asked to provide your Social Security Number.
- Once you reach this section, do not press any buttons. The system will ask you to provide your Social Security Number for the second time, which will not allow you to be redirected to another menu.
- Here, you are going to press 2 for Individual Tax Questions.
- From here, you need to select “Every Other Question,” which you need to press 4. This will direct you to an IRS agent to talk to.
Other Ways to Talk to a Real Person at the IRS
Talking to a real IRS agent on the line may be challenging even though they will follow our above-mentioned guide. Also, some people do not feel comfortable talking on the phone. In these cases, you can still reach a real person working at the IRS.
For example, you can visit any local IRS office. IRS representatives are capable of providing the exact same services as if they were on the phone with you in person. You can find an office in all states and visit the official IRS website to learn their addresses.
If you are working with a tax professional, you may not need to reach an IRS agent. You can discuss your problem with them and let them handle all the processes on your behalf.
The IRS is served with different numbers as well. Depending on your case, you may want to directly dial these relevant numbers to talk to an agent. You can find these numbers on the official website as well.