How to Turn Off TurboTax Deluxe?

If you’ve ever wondered how to turn off TurboTax Deluxe-maybe to avoid an unwanted charge, switch to a different tax software, or just downgrade to a free or less expensive version-you’re not alone. The process for canceling TurboTax Deluxe, removing it from your account, or downgrading to a different TurboTax product isn’t always obvious, especially with all the options and upsells TurboTax presents during tax season. Whether you’re looking to cancel your TurboTax Deluxe subscription, stop automatic renewals, or simply switch back to the Free Edition, knowing exactly how to turn off TurboTax Deluxe can save you money, frustration, and time. In this guide, we’ll cover everything you need to know about managing your TurboTax Deluxe status, including how to clear and start over, how to downgrade, and how to cancel recurring subscriptions-so you’re always in control of your tax prep experience.

Why Would You Want to Turn Off TurboTax Deluxe?

• Avoid Unwanted Charges: Prevent being billed for a product you don’t need.
• Switch to Free or Cheaper Versions: If your tax situation is simple, you might qualify for TurboTax Free Edition or IRS Free File.
• Try Another Tax Software: You may want to compare features or prices.
• Stop Automatic Renewals: Especially if you’re enrolled in TurboTax Advantage or have recurring billing set up.

How to Cancel or Remove TurboTax Deluxe Online

1. If You Haven’t Paid or Registered Yet: Clear and Start Over

• Sign in to your TurboTax account.
• Select Tools from the left sidebar.
• Click Clear and Start Over.
• Follow the prompts. When you reach the product selection screen, scroll down to see all available versions-including Free Edition, which is sometimes in small print at the bottom.
• Select your preferred version and continue.

Note: You can only clear and start over if you haven’t paid or registered your return.

2. If You Want to Downgrade from TurboTax Deluxe or Live

• Open your return.
• In the left menu, select Switch Products or Downgrade (if available).
• Follow the on-screen instructions to choose a lower-tier product.
• If you’re in TurboTax Live Deluxe, you may need to remove the Live add-on first, then downgrade.
• If you don’t see a downgrade option, you may need to clear and start over as above.

3. Canceling a TurboTax Deluxe Subscription or Automatic Renewal

• Sign in to your Intuit Account (for TurboTax Advantage or recurring billing).
• Go to the Manage Subscription or Products and Billing section.
• Find TurboTax Deluxe in your active subscriptions.
• Select Remove Product or Cancel Membership and follow the prompts.
• Confirm cancellation and check for any confirmation emails.

Tip: Download any important tax documents before canceling, as access may change after removal3.

4. Removing Premium Services Bundle

• Open or continue your return.
• Go to the File section.
• Select Revisit next to “You’ve chosen to deduct your TurboTax fees from your federal refund.”
• In Premium Services Benefits, select Remove.
• Choose Remove and Pay With Card to switch payment methods and remove the bundle.

5. If You’re Stuck or Can’t Downgrade

• Contact TurboTax Customer Support for help. Sometimes, support can provide a credit code or help you resolve billing issues without losing your tax data.

What Happens After You Turn Off TurboTax Deluxe?

• You’ll avoid future charges for TurboTax Deluxe or related services.
• You may lose access to certain features or documents, so always save copies before canceling.
• You can continue your tax return in a different version or with another provider.
• If you’re switching to the Free Edition, be aware that it supports only basic returns.

FAQs

Q: Can I downgrade from TurboTax Deluxe to Free Edition without starting over?
A: In most cases, you need to clear and start over if you’ve already started in Deluxe, unless the downgrade option appears in your menu.

Q: How do I stop TurboTax Deluxe from auto-renewing?
A: Sign in to your Intuit account, go to Manage Subscription or Products and Billing, and select Remove Product or Cancel Membership.